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How To Order
View Our Current Inventory HERE:
ONLINE CATALOG of Indian Art
Search Our Current Inventory Here: SEARCH
online catalog
Contact us via email anytime(info@indianterritory.com) or phone
during business hours before 5pm Pacific Time (800-579-0860) to verify
whether an item is still available (and/or to inquire about an item).
Use the ID number on the object to identify the item to us.
Payments can be made by the following methods:
Visa-MC-AX-Discover-Bank Checks-Money
Orders--Pay Pal for immediate shipment.
(Personal & Business checks
accepted but cleared prior to shipping.)
.
California Residents must add 9.25% sales tax
Shipping costs will be provided to you at the time verification of availability is made.
We ship UPS with tracking number,
insurance, delivery receipt. We use new or like new boxes and
professional packaging materials.
See below for Return Policy
ARTIFACT IDENTIFICATION NUMBERS
Every artifact on this website should have an
associated Identification number "ID#" posted in its description.
Please include the complete ID# of each artifact you are either ordering or
inquiring about. Thank you.
1. TOLL-FREE PHONE ORDERS:
(Please have the artifact ID#
ready)
(800) 579-0860
GALLERY HOURS
Open Tuesdays through-Saturdays 10-5 Pacific Time
Closed Sundays, Mondays & holidays.
Sundays : Closed
Mondays : Closed
Tuesdays : 10am-5pm
Wednesdays : 10am-5pm
Thursdays : 10am-5pm
Fridays : 10am-5pm
Saturdays : 10am-5pm
2. E-MAIL ORDERS:
E-MAIL Us:
info@indianterritory.com
(You may email us anytime. Emails sent to us
on Sunday or Monday when we are closed are typically answered within 48-72
hours ie. as soon as we are back in gallery on Tuesdays. All other
emails typically answered within 24 hours. )
For security purposes, it is considered a common
internet precaution to split your credit card number over two
emails if sending a credit card number by email.
Be sure to include:
1. expiration date
2 type of
card
3. name as it
appears on card
4. CVC # on back
of card (usually three digits)
5. delivery
address (must be a UPS deliverable residence or business address--no PO
boxes nor drop boxes please)
6. Please include
daytime phone number
7. IMPORTANT:
For credit card to clear authorization billing address and shipping address
must match.
Shipping to an Address Other than
Your Credit Card Billing Address
(If you wish
us to ship to an address other than your billing address please do not pay
by credit card but instead pay by Money Order, Cashiers Check or Wire
Transfer if you wish immediate shipment. If paying by personal check or
business check please allow two weeks for check to clear before shipping.)
We will send you an order confirmation e-mail and e-mail
you a UPS shipping tracking number that you may use to follow the progress
of your order's shipment online at the UPS website.
3. REGULAR MAIL ORDERS:
***If paying by check, please contact us before ordering to verify availability of item and shipping/insurance quote***
***California residents : please add
9.25% sales tax***
Please include same information as detailed in "by email" above if
ordering by credit card by mail. If sending payment by bank checks, money orders, travelers checks and
personal checks (please allow for check clearing time on personal checks)
please mail to our gallery street address at:
Len Wood's Indian Territory
Gallery
305-D North Coast Hwy.
Laguna Beach, CA 92651
RETURNS
Unless otherwise specified by Indian Territory
gallery in writing, internet customers may examine purchases for up to seven
(7) days from customer's receipt of delivery (per UPS shipping records) and
may place purchased item (s) in return shipment anytime in this seven day
examination period for a full refund (minus shipping). Customers are
responsible for purchasing shipping insurance at the full purchase price for
any items to be returned.
DAMAGED IN SHIPMENT
Upon delivery receipt, customers should
immediately and carefully open shipment preserving ALL shipping materials
(including any and all double boxing, all bubble wrap, all Styrofoam
"peanuts" etc.) until customer determines that both a.) the item has not
been damaged in shipment and b.) the customer is NOT returning purchased
item (s). If item is found damaged from shipment, please retain ALL packing
materials and call us at (800) 579-0860 or (949) 497-5747. We will arrange for UPS to pick up
the damaged item from you in its original wrapping materials and upon
verification with UPS, provide you with a refund.
DOCUMENTATION OF AUTHENTICITY
A professional document of authenticity on
letterhead, suitable for insurance and archival purposes, is available upon
request at the time of purchase. After shipment of item, documents are
available for a modest fee--please e-mail or mail photos and measurements
with your documentation request for a free quote on documentation services.
We can also provide formal insurance
appraisals on all North American Indian artifacts not purchased through our
gallery. Please contact us for a free estimate.
CLEANING & RESTORATION
Navajo rug cleaning and restoration is
available; please see our SERVICES section in this website for more details.
Basketry and pottery restoration services are also available.
QUESTIONS & COMMENTS
Please send your questions and comments to us at
: info@indianterritory.com
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