How to Order
*** 46th Anniversary 1969-2015 of our American Indian Art Gallery now located in Aliso Viejo, California ***
Nation's largest selection of Antique American Indian Art, Navajo Rugs and Navajo Blankets and old antique American Indian baskets
Jeff Wood, President ; Len Wood, Founder (Retired)
|All items shipped UPS insured
We e-mail the tracking numbers to you!
|WE ACCEPT MOST ALL FORMS OF
For immediate shipment
Visa-MC-AX-Discover (shipping addresses and credit card billing addresses must match)
*Pay Pal (*note: if you prefer to pay by PayPal please email us first at firstname.lastname@example.org to notify us of your intent to purchase via PayPal and we will provide you with our PayPal email address which is different from our main email address)
*** PERSONAL & BUSINESS CHECKS ARE ACCEPTED BUT CLEARED PRIOR TO SHIPPING. ***
How To OrderView Our Current Inventory HERE: ONLINE CATALOG of Indian Art
Contact us via email anytime(email@example.com) or phone during business hours before 5pm Pacific Time (800-579-0860) to verify whether an item is still available (and/or to inquire about an item).
Use the ID number on the object to identify the item to us.
Payments can be made by the following methods: Visa-MC-AX-Discover-Bank Checks-Money Orders--Pay Pal for immediate shipment.
(Personal & Business checks accepted but cleared prior to shipping.) .California Residents must add 9.25% sales tax
Shipping costs will be provided to you at the time verification of availability is made.We ship UPS with tracking number, insurance, delivery receipt. We use new or like new boxes and professional packaging materials.
See below for Return Policy
ARTIFACT IDENTIFICATION NUMBERS
Every artifact on this website should have an associated Identification number "ID#" posted in its description. Please include the complete ID# of each artifact you are either ordering or inquiring about. Thank you.
1. TOLL-FREE PHONE ORDERS:
(Please have the artifact ID# ready)
Open Tuesdays through-Saturdays 10-5 Pacific Time
Closed Sundays, Mondays & holidays.
Sundays : Closed
Mondays : Closed
Tuesdays : 10am-5pm
Wednesdays : 10am-5pm
Thursdays : 10am-5pm
Fridays : 10am-5pm
Saturdays : 10am-5pm
2. E-MAIL ORDERS:
E-MAIL Us: firstname.lastname@example.org
(You may email us anytime. Emails sent to us on Sunday or Monday when we are closed are typically answered within 48-72 hours ie. as soon as we are back in gallery on Tuesdays. All other emails typically answered within 24 hours. )
For security purposes, it is considered a common internet precaution to split your credit card number over two emails if sending a credit card number by email.
Be sure to include:
1. expiration date
2 type of card
3. name as it appears on card
4. CVC # on back of card (usually three digits)
5. delivery address (must be a UPS deliverable residence or business address--no PO boxes nor drop boxes please)
6. Please include daytime phone number
7. IMPORTANT: For credit card to clear authorization billing address and shipping address must match.
Shipping to an Address Other than Your Credit Card Billing Address
(If you wish us to ship to an address other than your billing address please do not pay by credit card but instead pay by Money Order, Cashiers Check or Wire Transfer if you wish immediate shipment. If paying by personal check or business check please allow two weeks for check to clear before shipping.)
We will send you an order confirmation e-mail and e-mail you a UPS shipping tracking number that you may use to follow the progress of your order's shipment online at the UPS website.
3. REGULAR MAIL ORDERS:
***If paying by check, please contact us before ordering to verify availability of item and shipping/insurance quote***
***California residents : please add 9.25% sales tax***
Please include same information as detailed in "by email" above if ordering by credit card by mail. If sending payment by bank checks, money orders, travelers checks and personal checks (please allow for check clearing time on personal checks) please mail to our gallery street address at:
Len Wood's Indian Territory Gallery
305-D North Coast Hwy.
Laguna Beach, CA 92651
Unless otherwise specified by Indian Territory gallery in writing, internet customers may examine purchases for up to seven (7) days from customer's receipt of delivery (per UPS shipping records) and may place purchased item (s) in return shipment anytime in this seven day examination period for a full refund (minus shipping). Customers are responsible for purchasing shipping insurance at the full purchase price for any items to be returned.
DAMAGED IN SHIPMENT
Upon delivery receipt, customers should immediately and carefully open shipment preserving ALL shipping materials (including any and all double boxing, all bubble wrap, all Styrofoam "peanuts" etc.) until customer determines that both a.) the item has not been damaged in shipment and b.) the customer is NOT returning purchased item (s). If item is found damaged from shipment, please retain ALL packing materials and call us at (800) 579-0860 or (949) 497-5747. We will arrange for UPS to pick up the damaged item from you in its original wrapping materials and upon verification with UPS, provide you with a refund.
DOCUMENTATION OF AUTHENTICITY
A professional document of authenticity on letterhead, suitable for insurance and archival purposes, is available upon request at the time of purchase. After shipment of item, documents are available for a modest fee--please e-mail or mail photos and measurements with your documentation request for a free quote on documentation services.
We can also provide formal insurance appraisals on all North American Indian artifacts not purchased through our gallery. Please contact us for a free estimate.
CLEANING & RESTORATION
Navajo rug cleaning and restoration is available; please see our SERVICES section in this website for more details. Basketry and pottery restoration services are also available.
QUESTIONS & COMMENTS
Please send your questions and comments to us at : email@example.com
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